Return & exchange
Shop.stineladefoged.com gladly accept returns.
Christmas shopping purchased in December can be returned until 15th of January.
You have to return the goods no later than 14 days from the date of receipt. Goods must be returned in original packaging, unused and in same condition as when received.
Shop.stineladefoged.com recommend that the product is returned via Post Denmark (or other carrier that offers track and trace). In this way it is possible to track the package in the Post Danmark system and waives any doubt as to whether the goods have been delivered to Shop.stineladefoged.com. Further you have the option of being able to advertise for the package if no delivery has taken place. Goods returned after claims or sent without postage will be refused receipt by Shop.stineladefoged.com.
Once we have received the goods and accepted the return, we will transfer the amount to your account as soon as possible. We will refund only to the credit card which goods were purchased. This is to prevent illegal use of stolen credit cards.
Return of goods is at own expense.